Student Publisher Integrations Support

Some courses use publisher integrations in ulearn. Technical support is available through the textbook publisher. 

Student Support for Publisher Tools

Cengage Learning

For help with your Cengage materials, please see the available resources linked below: 

Student Start Guides

Student Help Documentation

You can Contact Cengage Support by logging into their Support Services portal which provides chat and phone support, case management, and personalized help content.

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Macmillan Achieve

Macmillan has a robust bank of user guides for both instructors and students at Macmillan Learning Support for Achieve. Note: Macmillan Achieve is being primarily used in ENG1020.

Contact Macmillan Customer Support for help.

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McGraw Hill Connect

For help with your Connect materials, please see the available resources linked below.  

Student Support Tools
Connect System Status

For technical support, visit the McGraw-Hill Tech Online Support Center or Contact Tech Support

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Pearson MyLab and Mastering

For help with your Pearson materials, please see the available resources linked below:

Help for Learners
Get Started with MyLab and Mastering in ulearn

For technical support, contact Pearson (sign in for faster support).

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Additional ulearn Support

View additional ulearn user guides on the Student User Guides website.

Instructional Design & Technology